Frequently Asked Questions
Is it possible to pay for Plus using PayPal?
Unfortunately we only offer credit card payments at the moment. We will post an update if this changes in the future....
Why do logos disappear after loading kits?
Uploaded logos are not saved on our servers by default....
Feel free to send us an email as we're looking to expand the contents of this FAQ section.
It’s easy to change the tier of your Plus subscription.
- Simply click the "manage membership" link in the email receipt
- Select the new tier
- Confirm the changes using the button at the bottom
If you can't find the email receipt, please head over to the 'Account' tab in the Kit Creator and then click the 'manage subscription' link there. If that doesn't work either, you can email us for help.